Welcome to Heritage Interpreting​

Connection, understanding, and inclusivity at the core
Bridging language gaps for the Deaf community, other linguistic communities, and interpreters
Quality, professional, and personalized language services
Foster authentic relationships and exceed expectations

Our Guiding Principles

At Heritage Interpreting, our mission and vision serve as the foundation for everything we do. They shape our approach to providing exceptional language services and guide us in building authentic relationships that prioritize people. Discover the core values that drive our commitment to excellence, trust, and positive impact in the communities we serve.

Mission

At Heritage Interpreting, our mission is to enhance the interpreting experience for all by prioritizing people, building authentic relationships, and exceeding expectations.

Vision

We Are Committed To:

Empowering the Deaf community and other linguistic communities with reliable access to well-qualified, trustworthy interpreters.
Supporting interpreters by providing ethical guidance, valuable professional development opportunities, and fostering a respectful and open communication environment that cultivates their personal growth and career success.
Serving organizations providing accommodations and access by delivering exceptional customer service, ensuring that their language and accessibility needs are met with urgency and surpass compliance standards.

We aim to achieve these goals by continuously improving our services, developing a deep understanding of our stakeholders’ unique needs, and maintaining a mindful, people-centric approach.

Transparency

Transparency is integral to operating a business meaningfully, prioritizing our most valuable asset - our people. In an effort to stay transparent, our Employee Handbook is made available for public review.

Our Commitment to Inclusivity

Anti-Racism and Anti-Discrimination Statement

As a company, we firmly believe in treating all individuals with respect, fairness, and equality. We are committed to creating a work environment that is free from racism, discrimination, and bias of any kind.

We recognize that systemic racism and discrimination exist in our society, and we are dedicated to actively combating these issues both within our company and in the wider world. We are committed to promoting diversity, equity, and inclusion in all aspects of our business.

We will not tolerate any form of racism, discrimination, harassment, or bias, whether it is based on race, ethnicity, gender, sexual orientation, religion, age, disability, or any other factor. We will take swift and appropriate action to address any instances of discrimination or harassment that occur within our company.

We understand that creating a truly inclusive workplace requires ongoing effort and education. We will continue to learn, listen, and engage in open and honest dialogue to ensure that we are doing all we can to promote equity and justice for all.

We believe that by working together, we can build a better, more inclusive world, and we are committed to doing our part to make that a reality.

Personalized & Equitable Services
Interpreters are assigned based on consumer preference, certification, and matching skill sets. This allows our clients to receive individualized service ensuring an equitable experience.
Exceeding Expectations & Compliance
We pride ourselves in providing quality interpreting services that exceed ADA compliance standards and meet the diverse needs of our clients.
Adherence to Ethical Guidelines
All of our sign language interpreters adhere to the Registry of Interpreters for the Deaf’s Code of Professional Conduct.
NATIONAL ASSOCIATION OF THE DEAF

“Deaf and hard of hearing people deserve to have interpreters who know what they are doing and who do it well.

A qualified interpreter is one who can, both receptively and expressively, interpret accurately, effectively, and impartially, using any necessary specialized vocabulary.” 

– The National Association of the Deaf