Welcome to Heritage Interpreting​

Mission, Vision, and Values

These values are designed for us to capture the beliefs that define our work at Heritage Interpreting and to be a reference when making decisions. Our values are a daily tool for doing our job and defining our goals. Many of our values support the idea that “we don’t work alone,” emphasizing collaboration, communication, and responsibility.

Mission

Heritage Interpreting is dedicated to enriching communities by bridging language barriers, fostering authentic human connections, and nurturing trust. Rooted in the transformative power of language, our mission is to cultivate an environment where everyone is seen and heard, and every connection counts.

Vision

Values

Authenticity

We Embrace: Transparency, setting boundaries, humility, seeking help, self-pride, wholeness.

We Avoid: Overextending ourselves, conformity, and pretense.

Connection

We Embrace: Open communication, community, prioritizing individuals, teamwork, empathy, being open to learning

We Avoid: Placing profit over people, selfishness, and imposing our beliefs onto others

Humanity

We Embrace: Celebrating diversity, investing in others, mutual support, courage, self-acceptance.

We Avoid: Comparisons, judgment, diminishing feelings, negative self-talk.

Transparency

Transparency is integral to operating a business meaningfully, prioritizing our most valuable asset - our people. In an effort to stay transparent, our Employee Handbook and our Interpreter Handbook are made available for public review.

Our Commitment to Inclusivity

Anti-Racism and Anti-Discrimination Statement

As a company, we firmly believe in treating all individuals with respect, fairness, and equality. We are committed to creating a work environment that is free from racism, discrimination, and bias of any kind.

We recognize that systemic racism and discrimination exist in our society, and we are dedicated to actively combating these issues both within our company and in the wider world. We are committed to promoting diversity, equity, and inclusion in all aspects of our business.

We will not tolerate any form of racism, discrimination, harassment, or bias, whether it is based on race, ethnicity, gender, sexual orientation, religion, age, disability, or any other factor. We will take swift and appropriate action to address any instances of discrimination or harassment that occur within our company.

We understand that creating a truly inclusive workplace requires ongoing effort and education. We will continue to learn, listen, and engage in open and honest dialogue to ensure that we are doing all we can to promote equity and justice for all.

We believe that by working together, we can build a better, more inclusive world, and we are committed to doing our part to make that a reality.

Personalized & Equitable Services
Interpreters are assigned based on consumer preference, certification, and matching skill sets. This allows our clients to receive individualized service ensuring an equitable experience.
Exceeding Expectations & Compliance
We pride ourselves in providing quality interpreting services that exceed ADA compliance standards and meet the diverse needs of our clients.
Adherence to Ethical Guidelines
All of our sign language interpreters adhere to the Registry of Interpreters for the Deaf’s Code of Professional Conduct.