Director of Interpreting

This Position is Closed

Job Title: Director of Interpreting

 

About Our Company:

Heritage Interpreting is a forward-thinking, accessible, and innovative company focused on creating an inclusive environment for everyone. We pride ourselves on facilitating communication for all, and we’re committed to the promotion and advocacy of equal access.

 

Hours: 40 hours/week

 

Position Overview:

As the Director of Interpreting at Heritage Interpreting, you will play a pivotal role in leading and supporting our dedicated team of ASL interpreters. Your work will ensure that our services are conducted with the utmost professionalism and efficacy, and that all stakeholders – from our clients to our interpreters – are fully supported.

You will be responsible for overseeing the professional development and performance of our interpreters, working closely with Human Resources to recruit top talent, and fostering strong interpersonal relationships within the team and the company at large. Your role will also require strong numerical skills as you assist with budget management.

We look for a candidate who is deeply committed to promoting accessibility and inclusivity, possesses a strong understanding and appreciation of Deaf culture, and is equipped with excellent leadership, communication, and problem-solving skills. This role provides an exceptional opportunity to make a significant impact on the quality of our interpreting services and to help build a more inclusive world.

 

Responsibilities:

  • Manage and oversee our team of ASL interpreters, providing supervision, training, and professional development opportunities.
  • Develop and implement interpreting protocols and guidelines to ensure quality service.
  • Assist in managing the department budget, carefully tracking expenditures and helping to ensure fiscal responsibility.
  • Work closely with Human Resources in recruiting, interviewing, and hiring new ASL interpreters.
  • Foster positive relationships with interpreters and internal stakeholders to promote a collaborative and inclusive work environment.
  • Serve as a liaison between the interpreters and other departments, ensuring effective communication and resolving any interpersonal or work-related issues.
  • Provide or arrange ASL interpretation services as needed.
  • Address concerns or issues related to interpreting services and implement appropriate solutions.
  • Regularly evaluate and provide feedback on interpreters’ performance, using key performance metrics to assess and improve service quality.
  • Stay updated with the latest trends and developments in the field of ASL interpreting.

 

Preferred qualifications:

  • A Bachelor’s degree in a related field (e.g., Deaf Studies, ASL Interpreting, etc.); a Master’s degree is a plus.
  • Certification from the Registry of Interpreters for the Deaf (RID), or equivalent certification.
  • Minimum of 5 years’ experience in ASL interpreting, with at least 2 years in a supervisory or managerial role.
  • Fluent in ASL and English, with strong communication skills in both.
  • Demonstrated knowledge of Deaf culture and the ethical considerations in interpreting.
  • Ability to effectively manage a diverse team of interpreters.
  • Excellent problem-solving skills and the ability to handle multiple tasks.

 

Location: Remote with frequent travel

 

Compensation: 

  • $70k – $100k annual salary, depending on factors such as experience, geographical location, etc.

 

Benefits:

  • Medical, dental, and vision benefits
  • Annual professional development budget
  • Generous PTO and company holiday schedule
  • Casual work environment
  • 401k

 

Diversity:

Increasing the diversity of thought, perspectives, ideas, and opinions within Heritage Interpreting is a critical change element supporting our long-term sustainability and mission to provide top-tier interpreting services.

We strive for a level of diversity that reflects the communities we serve. Achieving this – regardless of ability, race, ethnicity, ancestry, age, gender, sexual orientation, religion, marital status, socioeconomic class, educational attainment, or other social identities – is critical to the success of each Heritage Interpreting employee, and collectively, as an organization, ensuring that we:

  • Have a different array of thinking that comes from diverse backgrounds and cultures, enabling us to solve problems effectively.
  • Strive for a culture of inclusion and belonging by treating others with dignity, respect, and appreciation, enabling them to feel welcome, supported, and valued.
  • Effectively connect, communicate, and build long-lasting relationships with decision-makers, stakeholders, and constituents within diverse communities.

 

Disclaimer:

Heritage Interpreting is committed to providing accommodations for people with disabilities. If you require an accommodation, we will work with you to meet your needs.

This Position is Closed